Order-picking indicates the process of opening the transport packaging and sorting and preparing each item separately in accordance with the order of the customer and then handing them over to the supplier by placing them on a pallet. It’s not always as simple as it sounds. It requires a lengthy, non-mechanisable/automated, live work and a concrete, well-established strategy. It may amount to between 55% and 60% of the warehouse’s operating costs. How a company is coping with the task is a major factor in the quality of the relationship and cooperation with the partners.